Period 1 – IT PC Pro – Fall 2019

Basic Course Information

Course Name: IT PC Pro
Course Section: Period 1
Semester: Fall 2019
Credits: 3
Prerequisites/Co-requisites: None
Meetings/Times: Mon-Fri 7:50 AM –   8:45 AM – Period 1
Location: HS – 228 (MWF) HS – Robotics Lab (TTh starting 20 August)

Instructor Information

Instructor: Wayne Cook, Head of Computer Science Department, CEC-FC
Office Phone: (970) 337-0044
HS Web Site:
Office Location: CEC-FC HS 228 (M-F) and 417 (by appointment)
Office Hours: Tuesday or Thursday (periods 2/3) in room 228, or by appointment during periods 4/5) in room 417
Department Contact: N/A

Course Materials

  • Course materials are all on-line. The manual is the TestOut IT PC Pro course and can be referenced through the TestOut interface. Scores will be kept in TestOut and in Infinite Campus.
  • Windows 10
  • PCs in room 228 for use in taking the course. We will take roll in room 228 each day.
  • PCs in room 417 for use in learning computer components and how to repair them.
  • IFixIt tool kit (provided by the school to use at school).
  • You need at least two ways to store your files, your OneDrive account, a USB Flash drive, emailing it to yourself, your hard drive (at home), student storage or submitting to Infinite Campus.  Put your name on all flash drives.  Having a storage device fail or lost will NOT be an accepted excuse for turning in your assignments late.  Most of the time you will be turning in assignments electronically through Infinite Campus or Cengage.

Welcome Message

Welcome to CIS118. Most of the work will be completed 0n-line. If you have any questions, please ask questions. At the end of the semester, every student is given the opportunity to take the CompTIA Fundamentals Certification. I will stick to the schedule at the bottom of this document. You have all semester to complete the material, but I will enter 0’s for any modules not yet started by the due date. This will give you a better idea of what your final grade will be for the class as the semester progresses.

General Required Syllabus Information

This course is designed to prepare you to pass the TestOut PC Pro and CompTIA A+ certifications. The TestOut PC Pro certification is the first exam of the TestOut Pro certifications. This certification measures not just what you know, but what you can do. It measures your ability to install, manage, repair, and troubleshoot PC hardware and Windows, Linux, and Mac operating systems.


Before you take this course, you should have a basic understanding of computers. You should be familiar with how to:

  • Use a mouse and keyboard Install and run programs
  • Use basic productivity software, including word processing applications Save files created by common applications
  • Browse the internet

Course Learning Outcomes

  1. Define the basic hardware and software concepts associated with personal computers
  2. Demonstrate the ability to utilize network and internet terminology
  3. Navigate the operating system
  4. Organize and manipulate file names, locations, and backups
  5. Connect cords between outlets, computers, monitors, keyboards, mice, and other devices.
  6. Adjust monitors to have the best display possible.
  7. Identify all parts of a computer and how to connect them.
  8. Know the difference of various types of processors and how plug them in.
  9. Know the parts of a mother board and how to use the slots.
  10. Be able to set up a preferable device, like a printer.
  11. Create, insert and modify memory boards.
  12. Maintain a database to have a solution to problems you have encountered, so you do not need to learn something more that once.
  13. Query the database for your solution.s
  14. Push goal: Be able to build a computer from parts from home.

Additional Info: Hands on skills are crucial. The training will all be done in on-line learning modules. Getting into the lab to test out what you have learned is essential to understanding the material being taught.

Topical Outline

  1. Computer hardware overview
  2. File System overview
  3. Macro Computer Components (computer, keyboard, mouse, etc.) and connections.
  4. Computer components
  5. Using components to build a computer
  6. Dealing with the operating system and system software
  7. Installing and maintaining applications

Course Overview

Instructor’s Overview of the Course

This is a “hands-on” course, the class will meet in room 228 for attendance. On-line work will be done in the computer lab (room 228).   Using what you learn will be in the robotics lab using hardware to solidify lessons.

Graded Instructional Activities

The grade will be calculated based on your total points earned vs points possible for the course work. This will amount to 80% of your grade. Passing the TestOut PC Pro and A+ certification will each count 10% of your final grade

Course Work 80%
TestOut PC Pro Certification 10%
A+ Certification 10%

Grading Scales and Standards

The grading scale for this class is:.

Letter Grade Range
A 90 – 100%
B 80 – 89%
C 70 – 79%
F 69% and lower

NOTE: Borderline grades will be determined by the student’s work ethic. A good work ethic consists of regular class attendance, a good attitude, the ability to work independently and with a group; professional conduct and language; respect for the instructor, classmates, and other FRCC and CECFC employees; and problem-solving skills.

Late Policy

Assignments will be expected on-time. Since LabSim grades all projects, the main penalty for being late with any project is that you will fall behind and not be able to complete all your lessons. When you complete all the lessons, you will be able to take the CompTIA IT PC Pro certification exam. Grades will be entered based on the schedule at the bottom of this document. Zeros will be entered when the assignment is due, if it is not done.  You can attempt to catch up, but it is much easier to stay on task. This room will be open on Tuesdays and Thursdays to give you time to catch up with the class schedule.

Attendance and Participation

As per the CECFC Handbook: “All CECFC students are expected to attend school daily and to arrive punctually. Frequent absences undermine the sequential and incremental nature of the CECFC curriculum for the student; in addition, they place burdens on the teachers who must arrange for makeup work. Late arrivals disrupt the classroom.”

All students will come to class on time. If you are late, within the first 30 minutes of class, you will be marked tardy. If you are more than 30 minutes late, you will be marked as absent. However, I will put a time down with the absence so that the attendance team will be aware of when you arrived. As long as you come in quietly, coming to class will allow you to make up in-class projects, but not excuse the tardy or absence.

Students are permitted 5 unexcused absences per course, per semester penalty free, if all these absences are not “skipped” classes. More than 5 unexcused absences will result in a course grade reduction of 5%. Each additional unexcused absence will incur an additional 1% grade decrease.

Students are permitted 2 tardies per course, per semester penalty free. Upon incurring a 3rd tardy, the late instances will turn into an unexcused absence. Every 3 tardies afterward will count as an unexcused absence at the end of the semester and calculate into the grade deduction mentioned above.

You will be graded on your participation in class, this means being here on time, ready to learn and being respectful of classmates and the time allotted for this course. Leaving early, working on homework, reading for another class or packing up to leave before the end of class is not allowed.

.Academic Honesty

Students are expected to uphold FRCC’s Student Code of Conduct relating to academic honesty and assume full responsibility for the content and integrity of the academic work they submit. The guiding principle of academic integrity will be that a student’s submitted work, examinations, reports, discussions, and projects must be that of the student’s own work and unique to the course. Students are guilty of violating the honor code if they:

  • Represent the work of others as their own (this includes copying material from the Internet for discussion postings or other assignments without proper citation)
  • Use or obtain unauthorized assistance in any academic work.
  • Give unauthorized assistance to other students.
  • Modify, without instructor approval, an examination, paper, record, or report for the purpose of obtaining additional credit.
  • Misrepresent the content of submitted work.
  • The penalty for violating the honor code is severe. Any student violating the honor code is subject to receive a failing grade for the course and will be reported to the Office of Student Affairs. If a student is unclear about whether a particular situation may constitute an honor code violation, the student should contact the instructor to discuss the situation.

Collaboration. Unless otherwise instructed, all work submitted is to be done individually by the student. This means you should not be working in pairs or in a group to write discussion posts, complete assignments or take quizzes and other assessments unless specifically asked to do so by your instructor.

Plagiarism / Dual Submission. Plagiarism, whether intentional or accidental, is academic dishonesty and may incur disciplinary action ranging from receiving a zero on an assignment or failing a course to more severe consequences. Plagiarism means

  • Using someone else’s ideas and not correctly citing that use. This means that if you put someone else’s work into your own words, put it in your work, and do not correctly document it, the idea is plagiarized.
  • Using someone else’s words without quotation marks and not correctly citing that use.
  • Using someone else’s images or other works (such as from the Internet) without correctly citing that use.
  • Submitting work that has been turned in for credit in another class or at another institution unless specifically permitted by your instructor.
  • Students may be required to submit work that is evaluated for originality by, a plagiarism detection software program that checks for certain forms of plagiarism.


We follow all CEC-FC and FRCC student policies (like no wearing hats in class). In addition, I have two primary rules:

  1. Treat each person in this room with the respect with which you would like to be treated.
  2. Except when in an organized group discussion, only one person speaks at a time.

Program Expectations

Disruptive Behavior: If a student engages in any disruptive behavior that negatively affects, disrupts, or impedes (1) the instructor’s ability to teach and/or (2) the other students’ ability to learn and/or (3) the general operation of the college, the student will be subject to disciplinary action.

Student of Concern: Front Range Community College and CECFC provide faculty, staff and students a resource to report their concern about any member of the FRCC and/or CECFC community. If you are concerned about yourself or someone else, please go to the front office and report.

Financial Aid: The following actions have eligibility implications for financial aid recipients at FRCC (as long as you pass your courses, financial aid is not needed at CECFC): non-attendance, dropping courses, withdrawing from courses, repeating courses, academic progress, and the number of credit hours attempted and completed. You are strongly encouraged to seek financial aid advising throughout the term if you have any questions about eligibility implications.

Student Support Services: Students with a disability or in need of support services are encouraged to contact the learning resources and support programs on campus to arrange for accommodations and support services.

Audio/Video Recording: A student granted permission by the instructor to make an audio or video recording may use the recording only for his or her own study and may not publish or post the recording on YouTube or any other medium or venue without the instructor’s explicit written authorization. All students in the class, as well as guest speakers, must be informed that audio/video recording may occur.

Non-attendance: At FRCC/CECFC, we want you to succeed. To do so, you must attend class. If you do not attend class during the first two scheduled class sessions, you may be dropped from the course due to non-attendance. Students who are dropped must go through the late add appeal process, which includes securing the signatures of the instructor, Instructional Dean, and Campus Vice President to re-enroll after the add deadline for the course. Course re-enrollment is at the discretion of the instructor and it is unlikely you will be re-enrolled if you have not attended and participated in class. Please also see the CECFC Attendance Policies previously stated.

Computer Ethics: A student will be subject to disciplinary action should he/she try to copy FRCC/CECFC software or tamper with the network. Copying software is a copyright violation and is against the law. Also, please do not move computer equipment.

Online Learning Expectations

FRCC and CECFC are committed to helping you succeed in your online courses. Please read the following section for a better understanding of expectations specific to online courses. If you have questions or concerns about course content and activities, contact your instructor right away. If you have questions or concerns related to support services or the student code of conduct, contact your Pathways Advisor or a member of the Online Learning team at 970-204-8250 or 303-404-5513. You can also email us (

Interacting in Online Courses

Online classes provide opportunities for you to interact with your instructor and peers in a variety of online formats. Despite what is often modeled in public forums and social networks, civility and etiquette are important aspects in creating deep and meaningful learning. Personal attacks, monopolization, and bullying can stop valuable discussion and are harmful to academic discourse. For this reason, it is important that interaction in an online class is civil, respectful, and focused on the topic presented. If you notice behavior that violates this conduct, be sure to contact your instructor.

Online Proctored Exams

This course requires one proctored exams, either at an FRCC/CECFC Testing Center, through an online proctoring service , or at another pre-approved location. The exact location for the certification exam will be given towards the end of the semester. Students who are unable to come to the specified Testing Center should contact their instructor in early November to arrange another option.

Before taking an exam at an FRCC Testing Center or other proctored location, plan to:

  • Bring a photo ID.
  • Arrive at the Testing Center early enough to allow enough time to complete the exam before it closes.
  • Work around busy periods in the semester, there can be an extra wait for a testing space to come available during common testing times.

FRCC Testing Center hours and proctoring information are available online (

Campus Closure Procedure

If Colorado Early Colleges closes due to inclement weather or another emergency, online courses will proceed unless Desire2Learn and/or Infinite Campus is impacted. If you experience particular hardship or problems completing the course as a result of an emergency, contact your instructor or call Online Learning at 970-204-8250 or 303-404-5513.

Technical Difficulties

This course will have two components, on-line learning through TestOut’s LabSim and hands on activities in the Robotics lab. As an online student, you are responsible for ensuring that you have a reliable internet connection and the necessary equipment to access your online course(s) and any required course materials listed in the course syllabus. Computer failure or problems with internet access are not considered valid excuses for not completing coursework, so be sure to have a backup plan in place so that you can still complete your work on time even if you run into technical problems. Local libraries and computer labs on campuses can be great alternatives, but be sure to check on hours and availability.

For technical assistance with Desire2Learn, contact the Help Desk which is available 24 hours every day: (; 888-800-9198 (toll free). Desire2Learn is available 24×7, with the exception of limited maintenance windows posted on the home page. In the unlikely event of an unplanned D2L outage, faculty and staff will be informed so that they can make reasonable adjustments to the course schedule and assignment deadlines.

Student Rights, Responsibilities, and Resources

This is the same as the FRCC course, but does not count for college credit. Eventually it might, so I am leaving this section in for future use. If you are taking any FRCC courses, you are entitled to the following benefits.

For important information on rights and responsibilities of all FRCC students, as well as the many support resources available to you, please refer to the link to “Student Rights, Responsibilities and Resources” in the online course shell. Topics include:

  • Course Questions
  • Access to Course Materials
  • Student Email
  • Student Drop for Non-Attendance
  • Student Drop for Non-Payment
  • Financial Aid
  • Academic Assistance
  • Disability Support Services
  • Use of Audio / Video Recordings
  • Crisis Counseling and Stress Management
  • FRCC Cares
  • Notice of Non-Discrimination
  • Mandatory Reporting (Title IX)
  • Student Code of Conduct
  • Philosophy of Inclusion

Course Schedule

Important Dates

  • First Day of Class: 8 August (Thursday)
  • Non-Attendance Reporting Deadline: N/A
  • Payment Deadline: N/A unless failed course – 10 December ( Tuesday)
  • Labor Day: 2 September – no school
  • Last Day to Drop with Refund: N/A
  • School Closed: 17-18 October – no school
  • Student Feedback Forms Distributed: 2-6 December
  • Graduation Application Deadline: N/A
  • Last Day to Withdraw with “W”: N/A
  • Thanksgiving Break: 25-29 November – Enjoy Fall Break!
  • Student Feedback Forms Returned: 1 December (Sunday)
  • Last Day of Class: 10 December (Tuesday)

Course Plan

The following table includes the coursework planned for this class. The computer sections will be Monday/Wednesday/Friday and held in HS228. The labs will be held in room 417.

Week Date Topic To Do
Week 1, Session 1 9 Aug Orientation, introduction of teachers and students, class overview, Computer login Log into computers
Week 2, Session 1 12 Aug Intro to file system, USB drive, OneDrive, etc.
0.0 Introduction to TestOut Course
Listen & take notes
TestOut 1. Computing Overview
Week 2, Session 2 13 Aug 1.1 PC Pro Introduction (1.1.1-1.1.5) Labs
Week 2, Session 3 14 Aug 1.2 Computer Facts (P1 1.2.1-1.2.4) Quiz
Week 2, Session 4 15 Aug 1.2 Adapter & Converter Facts  (P2 1.2.5-1.2.8) Lab
Week 2, Session 5 16 Aug 1.3 – Windows Basics (1.3.1-1.3.5) Quiz
Week 3, Session 1 19 Aug 1.4 Linux Basics (1.4.1-1.4.6) Lab
Week 3, Session 2 20 Aug 1.5 macOS Basics (1.5.1-1.5.5) Quiz
TestOut 2. PC Technician Responsibility
Week 3, Session 3 21 Aug 2.1 Protection & Safety (Part 1 2.1.1-2.1.8) Lab
Week 3, Session 4 22 Aug 2.2 Professionalism (2.2.1-2.2.3)

2.3 Change Management (2.3.1-2.3.3)

Week 3, Session 5 23 Aug 2.4 PC Tools (2.4.1-2.4.3)
Week 4, Session 1 26 Aug 2.5 PC Maintenance (2.5.1-2.5.7)

2.6 Troubleshooting Process Overview (2.6.1-2.6.3)

TestOut 3. System Components
Week 4, Session 2 27 Aug 3.1 Cases & Form Factors (3.1.1-3.1.3)

3.2 Power Supplies (3.2.1-3.2.6)

Week 4, Session 3 28 Aug 3.3 Motherboards & Buses (3.3.1-3.3.6)  Quiz
Week 4, Session 4 29 Aug 3.4 Motherboard Troubleshooting (3.4.1-3.4.5)
Week 4, Session 5 30 Aug 3.5 Processors (3.5.1-3.5.9)
Week 5, Session 1 2 Sep Labor Day – no school
Week 5, Session 2 3 Sep 3.6 Processor Troubleshooting (3.6.1-3.6.5)
Week 5, Session 3 4 Sep 3.7 Memory (3.7.1-3.7.6)

3.8 Memory Installation (3.8.1-3.8.8)

Week 5, Session 4 5 Sep 3.9 Memory Troubleshooting (3.9.1-3.9.6)
Week 5, Session 5 6 Sep 3.10 BIOS/UEFI (3.10.1-3.10.9)
Week 6, Session 1 9 Sep 3.11 Expansion Cards (3.11.1-3.11.5)

3.12 Video Cards (3.12.1-3.12.6)

Week 6, Session 2 10 Sep 3.13 Audio (3.13.1-3.13.8)

3.14 Cooling (3.14.1-3.14.3)

TestOut 4. Peripheral Devices
Week 6, Session 3 11 Sep 4.1 Peripheral Devices (4.1.1-4.1.4)

4.2 USB (4.2.1-4.2.4)

Week 6, Session 4 12 Sep 4.3 Display Devices (4.3.1-4.3.7)

4.4 Video Troubleshooting (

Week 6, Session 5 13 Sep 4.5 Device Driver Management (4.5.1-4.5.9)
Week 7, Session 1 16 Sep 4.6 Device Driver Troubleshooting (4.6.1-4.6.6) Quiz
TestOut – 5. Storage
Week 7, Session 2 17 Sep 5.1 Storage Devices (5.1.1-5.1.3)

5.2 SATA (5.2.1-5.2.5)

Week 7, Session 3 18 Sep 5.3 Optical Media (5.3.1-5.3.5)

5.4 RAID (5.4.1-5.4.7)

Week 7, Session 4 19 Sep 5.5 File Systems (5.5.1-5.5.8)
Week 7, Session 5 20 Sep 5.6 File System Creation (5.6.1-5.6.7)
Week 8, Session 1 23 Sep 5.7 Storage Management (5.7.1-5.7.6)

5.8 Storage Spaces (5.8.1-5.8.5)

Week 8, Session 2 24 Sep 5.9 Disk Optimization (5.9.1-5.9.7)

5.10 Storage Optimization (5.10.1-5.10.6)

TestOut – 6. Networking
Week 8, Session 3 25 Sep 6.1 Networking Overview (6.1.1-6.1.7)
Week 8, Session 4 26 Sep 6.2 Network Hardware (6.2.1-6.2.7)

6.3 Network Media (6.3.1-6.3.6)

Week 8, Session 5 27 Sep 6.4 Ethernet (6.4.1-6.4.4)

6.5 IP Networking (6.5.1-6.5.5)

Week 9, Session 1 30 Sep 6.6 IP Configuration (6.6.1-6.6.7)

6.7 IP Version 6 (6.7.1-6.7.3)

Week 9, Session 2 2 Oct
Week 9, Session 3 4 Oct
Week 10, Session 1 7 Oct
Week 10, Session 2 9 Oct
Week 10, Session 3 11 Oct
Week 11, Session 1 14 Oct
Week 11, Session 2 16 Oct
Week 11, Session 3 18 Oct School Closed Enjoy
Week 12, Session 1 21 Oct
Week 12, Session 23 Oct
Week 12, Session 3 25 Oct
Week 13, Session 1 28 Oct
Week 13, Session 2 31 Oct
Week 13, Session 3 2 Nov
Week 14, Session 1 5 Nov
Week 14, Session 2 7 Nov
Week 14, Session 3 9 Nov
Week 15, Session 1 12 Nov
Week 15, Session 2 14 Nov
Week 15, Session 3 16 Nov
Week 16, Session 1 19 Nov
Week 16, Session 2 21 Nov
Week 16, Session 3 23 Nov
Week 17, Session 1 26 Nov Thanksgiving Week Enjoy!
Week 17, Session 2 28 Nov Thanksgiving Week Enjoy!
Week 17, Session 3 30 Nov Thanksgiving Week Enjoy!
Week 18, Session 1 2 Dec
Week 18, Session 2 4 Dec PPCap
Week 18, Session 3 6 Dec Work on grade improvement
Study for Certification
Week 19, Session 1 9 Dec If offered, last chance to take certification test Exam

I would enjoy hearing from you.

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