SAM Hints for CIS118

This page is a list of hints for using the Cengage SAM interface. It is broken into sections, starting with the general section. Many of these suggestions come from one student, Christian Sheets, who is relaying many of the oddities to me and to other students.

General

These are items that could be true in several sections.

• To select a text box, you must click on the edge. For example, you must click on the edge in order to delete the text box.
• If you cannot finish a Training in one class, your position will be saved for the next class

Internet

This is for the internet section.

• The tool brings up a simulated web browser. All questions must be answered using the simulation and not the real browser.
• An example is that the “Pin to Start” entry is under the “…” item in the upper right corner of the simulated web browser.
• To bring up the simulated list of tools, including the Start menu, you need to click the Window Start Menu Windows button on the lower left corner of the simulated Windows interface.

Word

These are items related to the Word exercises.

• On a pop-up dialog box with multiple entry fields, click on each entry field to type in the data. Do not tab through the fields.
• To select a text box, you must click on the edge. For example, you must click on the edge in order to delete the text box.
• To change Work Cited from a Heading 1 to Normal, select the text, right click on the selected text. Use the Mini Toolbar to select the Style and then change it to Normal. Unfortunately, the Styles in the Ribbon do not work.